Why account verification matters on liga 178
Account verification protects both you and our platform. We confirm your identity to prevent fraud, money laundering, and underage access. This process is standard across regulated gaming platforms worldwide and is required by Indonesian financial regulations.
Verification also protects your funds. By confirming your identity, we ensure that only you can withdraw money from your account. If someone gains access to your password, they cannot transfer your winnings without passing our verification checks.
Verification is a one-time process. Once approved, your account remains verified across all devices and game types on liga 178.
When verification is required
You can create an account and play certain games without verification. However, we require verification before your first withdrawal. If you attempt to withdraw before verifying, we prompt you to complete the process.
We also may request re-verification if we detect unusual account activity, such as multiple login attempts from different locations or large deposits followed by immediate withdrawals. This is a standard fraud-prevention measure and does not indicate a problem with your account.
Verification is free and confidential
We do not charge a fee for verification. All documents you upload are encrypted and stored securely. We do not share your personal information with third parties except as required by law.
Documents we accept for verification
We accept government-issued photo ID as proof of identity. Valid documents include:
- National ID card (KTP)
- Passport
- Driver's license
- Military ID
For proof of address, we accept documents dated within the last three months that show your name and current address:
- Utility bill (electricity, water, gas)
- Bank statement
- Rental agreement or lease
- Government-issued letter with your address
Document quality requirements
When uploading documents, ensure they are well-lit and in focus. We need to see all four corners of the document and read all text clearly. If your photo is blurry, partially cut off, or too dark, we will ask you to resubmit.
For ID documents, both the front and back must be visible. For address proof, the entire document must be visible in a single image. We accept PDF, JPG, and PNG formats. File size should not exceed 5 MB per document.
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1
Log in to your accountStep 1
Navigate to Account Settings and select Verification. You will see a prompt to upload documents.
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2
Upload your IDStep 2
Select your ID document and upload both front and back. Ensure the image is clear and all text is readable.
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3
Upload proof of addressStep 3
Select your address document and upload it. The document must show your name and current address.
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4
Await review and approvalStep 4
Our team reviews your documents within our standard processing window. We notify you by email once verification is complete.
Verification processing timeline
Our verification team reviews documents during business hours. We aim to process most submissions within our standard window, though complex cases may take longer. We notify you by email as soon as your account is approved or if we need additional information.
If we cannot verify your documents—for example, if the image is too blurry or the document is expired—we send you a notification explaining what we need. You can then resubmit corrected documents, and we review them again within our standard window.
What happens if verification is rejected
If we reject your submission, we provide a reason in our notification email. Common reasons include blurry images, expired documents, or mismatched information. You can resubmit corrected documents immediately, and we review them again within our standard window.
If you have questions about a rejection, contact our support team in English. We can clarify what we need and help you prepare a successful resubmission.
After verification: deposits and withdrawals
Once your account is verified, you can deposit and withdraw freely. We accept deposits through 10 payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers from mobile banking, local payment, online payment, and e-wallet. Deposits typically appear in your liga 178 wallet within minutes.
Withdrawals process to the same payment method you used for deposits. We review each withdrawal request to confirm it matches your verified identity and account history. Once approved, your funds move to your bank or e-wallet through our payment partners. We do not charge withdrawal fees.
Withdrawal review process
When you request a withdrawal, our system checks your account balance, verification status, and transaction history. If everything matches, the request moves to our payment partner within minutes. The partner then transfers funds to your registered account.
We may place a hold on withdrawals if we detect unusual activity, such as multiple large withdrawals in a short period or login attempts from new locations. This is a standard fraud-prevention measure. We notify you if a hold is placed and explain what we need to proceed.
Account security during and after verification
Your verified account is protected by multiple security layers. All data transmitted between your device and our servers is encrypted using industry-standard SSL protocols. Your password is hashed and stored securely; we never store it in plain text.
We recommend enabling two-factor authentication (2FA) on your account. When enabled, you must enter a code from your phone each time you log in from a new device. This prevents unauthorized access even if someone obtains your password.
Data privacy and document storage
All documents you upload are encrypted and stored in secure servers. We keep your personal information confidential and do not share it with third parties except as required by law or to process your withdrawals through payment partners.
You can request a copy of your stored documents or ask us to delete them after a certain period. Contact our support team in English to make these requests. We comply with data protection regulations and respect your privacy.